Welcome to Cool Invoice, a SaaS invoicing and EPOS platform provided by Ezzha Ltd, a UK-registered company. These terms of service are a legal joint supply agreement between you (‘you’ or ’your’), and EZZHA Limited, a company incorporated in England and Wales with company number 11967954 with a registered office at 140 High Street South, Dunstable, England, LU6 3HR. By accessing or using our services, including registering an account and using Cool Invoice features, you agree to comply with and be bound by the following Terms of Service (Terms), along with our Privacy Policy.

If you do not agree to these Terms, please do not use our services.

ACCOUNT REGISTRATION AND SECURITY

• You must provide accurate, complete, and current information when registering.
• You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.
• Notify us immediately if you suspect any unauthorized use or breach of security concerning your account.

ELIGIBILITY

• You affirm that you have the legal authority to enter into this agreement and use the Services.
• If registering on behalf of a business, you represent that you have authority to bind that entity to these Terms.

SERVICES AND USAGE

• Cool Invoice provides invoicing, EPOS, and related SaaS services to manage billing, sales, and inventory.
• You agree to use the Services lawfully and in compliance with all applicable UK laws, including data protection and tax regulations.
• You must not use the Services to engage in unlawful or fraudulent activities.

SUBSCRIPTION AND PAYMENTS

• Some services require subscription fees or transaction-based charges, as detailed on our Pricing page or your order.
• By subscribing, you agree to pay applicable fees and taxes on a recurring or usage basis.
• Failure to pay may result in suspension or termination of Services.

DATA PRIVACY AND SECURITY

• We process your personal and business data in accordance with our Privacy Policy.
• You retain ownership of your data. We implement security measures to protect against unauthorized access or disclosure.

SINTELLECTUAL PROPERTY RIGHTS

• Ezzha Ltd retains all rights, title, and interest in the software and Services.
• You are granted a limited, non-exclusive license to use the Services for your business operations only.
• You shall not reverse engineer, modify, or redistribute our software without permission.

LIMITATION OF LIABILITY

• To the maximum extent permitted by law, Ezzha Ltd shall not be liable for indirect, incidental, consequential, or punitive damages.
• Services are provided “as is” without guarantees of uninterrupted or error-free performance.
• We will use reasonable efforts to maintain service availability but do not guarantee continuous access. Our maximum liability is limited to the fees paid during your current subscription period.

TERMINATION

• You may terminate your subscription at any time according to the cancellation policy.
• We may suspend or terminate your access for breaches of these Terms, fraud, or unlawful behavior, with notice where practicable.

CHANGES TO THE TERMS

• We may update these Terms occasionally. Material changes will be communicated via email or website notifications.
• Continued use of the Services after changes constitutes acceptance of the new Terms.

GOVERNING LAW AND DISPUTE RESOLUTION

• These Terms are governed by the laws of England and Wales.
• Disputes will be subject to the exclusive jurisdiction of the courts in England and Wales.

CONTACT INFORMATION

For questions, please contact us at [support@coolinvoice.com]